Many National Bank customers prefer to take care of their routine banking needs through online banking or mobile banking. From viewing your checking account or savings account balances to depositing checks, online banking provides convenient, round-the-clock access to everyday banking needs.With access to services like online bill pay and other instant money transfer options, traditional banking methods have fallen by the wayside. In fact, according to Forbes, in 2022 78% of U.S. adults preferred to bank via a mobile app or online banking website.As more and more consumers turn to online banking, it’s important to understand online banking security and how to keep yourself—and your money—safe. We take this topic very seriously here at National Bank and are committed to protecting all our customers in Virginia. These online banking security best practices will help keep your banking information as safe as possible.
Be Password Savvy
We can’t emphasize enough how important it is to create a strong password. This may seem like an inconvenience, especially with so many passwords to remember. Fortunately, encryption services like 1password and Last Pass will help you create strong passwords and keep them secure. Remember to always log out when your banking session is finished to ensure no one can accidentally gain access if your computer or phone is misplaced.
Know Your Wi-Fi
Public Wi-Fi has become increasingly available. From your local coffeehouse to the airport, you can now connect to the internet virtually anywhere. However, you should never fully trust public Wi-Fi with sensitive information like banking. Your private, secured home Wi-Fi is usually the safest option, but if you need to access your National Bank account remotely, try using a Virtual Private Network for a secure connection.
Never Click on Unknown Links
Another rule of thumb is to use only branded National Bank points of entry to access your online banking account. This may seem self-explanatory, but sometimes fraudulent attempts can make a page look official in an effort to access your information. Known as phishing, this tactic is commonly used in email and text scams.If you have doubts about the authenticity of an entry point or login portal, the safest bet is to type nbbank.com into your web browser or navigate directly to the National Bank mobile banking app. Available for Apple and Android smartphones and tablets, the National Bank mobile app encrypts sensitive financial information to keep your accounts secure.
Create Banking Notifications
Use online banking and mobile banking to their fullest potential. Through National Bank’s online banking solutions, you can create alerts to help monitor your account and get notified of any unusual activity. Be sure to also enable Touch ID or fingerprint login on your mobile banking app and set up multifactor authentication for added security.Even when taking all precautions and being as diligent as possible, online banking fraud is still a risk. Contact National Bank immediately if you suspect fraud or have any questions about online banking security measures or visit any of our convenient Virginia branches.