- Guide members through complex transactions with confidence, knowledge, and accuracy
- Desire to build relationships with businesses and individual customers
- Develop skills in all types of branch transactions including, but not limited to, night deposits, ATM balancing, and more in-depth system knowledge.
- Balance cash drawers and prepare teller sheets
- Use computer system to verify customer account status
- Develop knowledge regarding bank products and services
- Look for opportunities to promote bank services
- Receives payment on all types of loans
- Greet customers and receive or handle deposits of all types
- Handle proportionate volume of work based on branch demands
- Performing basic client service maintenance (account reconciliation, address changes, stop payments, account transfers, processing check orders)
- Following policies and procedures to minimize risk
National Bank is currently seeking candidates for a full-time Project Manager. This position will lead and manage a variety of projects from initiation to completion, ensuring alignment with organizational goals. This position will serve as a key advisor to senior management on project prioritization and risk exposure.
MAJOR ACCOUNTABILITIES:
- Responsible for overall administration of the Bank’s project portfolio and select strategic business initiatives. Responsible for and shares accountability with department heads for results of each project.
- Use best practice project management methods to manage all aspects of the project life cycle. Accountable for resource management and data management, record keeping, documentation and reporting.
- Collaborate with department heads and others to ensure project alignment with business objectives. Create project plans to fit the department’s needs and deliver within budget on desired outcomes.
- Identify potential risks and develop mitigation strategies to improve project impact/success.
POSITION QUALIFICATIONS
Education & Experience
Bachelor’s degree in project management, business administration, finance, economics, or related field and/or PMP, CPM, PMI or related certification preferred; minimum 3 – 5 years of project management experience – preferably from a financial services or corporate environment.
Knowledge & Skills
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Effective communication and interpersonal skills.
- Proficient in project management software and tools.
National Bank offers full-time employees a benefits package that includes health, dental, life, and long-term disability insurance and excellent retirement plans. Interested applicants should complete an application and attach a resume using the Employment Application link below. EOE M/F/disability/veteran
- Guide members through complex transactions with confidence, knowledge, and accuracy
- Desire to build relationships with businesses and individual customers
- Develop skills in all types of branch transactions including, but not limited to, night deposits, ATM balancing, and more in-depth system knowledge.
- Balance cash drawers and prepare teller sheets
- Use computer system to verify customer account status
- Develop knowledge regarding bank products and services
- Look for opportunities to promote bank services
- Receives payment on all types of loans
- Greet customers and receive or handle deposits of all types
- Handle proportionate volume of work based on branch demands
- Performing basic client service maintenance (account reconciliation, address changes, stop payments, account transfers, processing check orders)
- Following policies and procedures to minimize risk
National Bank is currently seeking candidates for a full-time Customer Assistance Assistant Manager position in Pulaski. The successful candidate must enjoy a team atmosphere and be committed to providing outstanding customer service. This position is responsible for assisting the Customer Assistance Manager in all facets of operations. The Assistant Manager supervises the day-to-day operations of the office and must be able to assume full responsibility for the office during the absence of the Customer Assistance Manager.
Major Accountabilities:
1. Provide back-up support to the Customer Assistance Manager in his or her absence.
2. Assist Customer Assistance Manager in preparing performance appraisals and participate in the performance appraisal interview with the employee and Customer Assistance Manager.
3. Complete customer service observations daily to ensure quality of the customer service provided by each employee. Collaborate with Customer Assistance Manager and provide coaching.
4. Coach, counsel and direct employees with various employment issues as needed.
5. Coordinate schedules.
6. Set a professional example in regards to business like manners, appearance, work effort and employee relations.
7. Possess an in-depth knowledge of the banks products and services and make referrals to various lines of business. Coach and develop team to identify, recommend and refer.
8. Develop new business by regularly offering customers appropriate additional bank products and services.
9. Ensure compliance and security procedures are being followed by all staff members.
10. Provide in depth customer service on eBanking services, including answering questions, researching and resolving customer issues or concerns.
11. Answer customer inquiries and resolve customer problems.
12. Perform other duties as assigned; returned mail, address/phone number changes, file maintenance, eBanking limit changes, daily review of stop payments, etc.
13. Applicant must possess strong computer skills, specifically Microsoft 365 products, web-ex, etc.
Decision Making:
1. Ability to understand and explain the personnel policies in the employee handbook.
2. Ability to give and receive detailed instructions.
3. Employee is responsible for having a working knowledge of the compliance responsibilities pertaining to his/her job functions.
4. Employee will maintain a knowledge of BSA/AML regulatory requirements at a level required by their job functions.
Staunton
- Guide members through complex transactions with confidence, knowledge, and accuracy
- Desire to build relationships with businesses and individual customers
- Develop skills in all types of branch transactions including, but not limited to, night deposits, ATM balancing, and more in-depth system knowledge.
- Balance cash drawers and prepare teller sheets
- Use computer system to verify customer account status
- Develop knowledge regarding bank products and services
- Look for opportunities to promote bank services
- Receives payment on all types of loans
- Greet customers and receive or handle deposits of all types
- Handle proportionate volume of work based on branch demands
- Performing basic client service maintenance (account reconciliation, address changes, stop payments, account transfers, processing check orders)
- Following policies and procedures to minimize risk
- Guide members through complex transactions with confidence, knowledge, and accuracy
- Desire to build relationships with businesses and individual customers
- Develop skills in all types of branch transactions including, but not limited to, night deposits, ATM balancing, and more in-depth system knowledge.
- Balance cash drawers and prepare teller sheets
- Use computer system to verify customer account status
- Develop knowledge regarding bank products and services
- Look for opportunities to promote bank services
- Receives payment on all types of loans
- Greet customers and receive or handle deposits of all types
- Handle proportionate volume of work based on branch demands
- Performing basic client service maintenance (account reconciliation, address changes, stop payments, account transfers, processing check orders)
- Following policies and procedures to minimize risk